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Updates to Service Delivery by Heartland RADAC due to COVID - 19


It is the intention of Heartland RADAC to continue serving clients to the best of our ability, while adhering to the restrictions of the Statewide Stay at Home Order No 20-16, issued by Governor Kelly, which went into effect on March 30, 2020.

In order to continue providing services, Heartland RADAC has made a few adjustments to allow us to continue working with clients by phone and telemed/video, while maintaining the social distancing requirements due to COVID – 19.   

All Assessments, Case Management, Peer/Recovery Coaching and Treatment will be performed via phone and/or video depending on the technology available. 

When you call in to the agency main number, our schedulers will ask you a series of questions to make sure you have the ability to complete an assessment.  Once scheduled,  our staff will assist you in getting connected to you based on your responses to the following questions.   

Questions re: technology will include: 

1) Do you have the ability to download an app on your computer or phone? 

2) If yes – are you willing to download the app needed to complete a service via video. 

3) Do you have an email? Are you currently able to retrieve emails? 

4) What is your contact number we can reach you? 

5) Is there an identified Voicemail, where we can leave a confidential message? 

Please call us at 913-789-0951 or 1-800-281-0029 to schedule an assessment.

  • Beautiful things grow when we work together for good.

Introducing Rainbow Services, Inc.

Rainbow Services, Inc., a newly formed non-profit entity of Wyandot Center, is contracting with the state of Kansas to transition the existing Rainbow Mental Health Facility into a one-stop crisis stabilization resource to serve persons with mental illness or substance use disorders in Johnson and Wyandotte Counties. Rainbow Services, Inc., is collaborating with the Kansas Department for Aging and Disability Services(KDADS), Johnson County Mental Health Center and Heartland Regional Alcohol and Drug Assessment Center (Heartland RADAC) in this initiative. The 24/7 facility in Kansas City, Kansas, will offer assessment/triage, crisis observation, a sobering unit and crisis stabilization unit.

Objectives of Rainbow Services, Inc.
The three primary aims of the project are to improve access, improve quality and manage costs.

Services Available
The project's approach to crisis stabilization will be based on integrated quality care, individualized plans of care, accessibility, holistic/person-centered services and coordination of care. The three local organizations will coordinate to provide the following services at the Rainbow location:

* Assessment /triage that operates and accepts clients 24/7
* A medically supervised Crisis Observation Unit for stays of up to 23 hours.
* A Sobering Unit with withdrawal management with average stays of four to six hours.
* A Crisis Stabilization Unit with medical oversight for up to 10 days.