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Updates to Service Delivery by Heartland RADAC due to COVID - 19


It is the intention of Heartland RADAC to continue serving clients to the best of our ability, while adhering to the restrictions of the Statewide Stay at Home Order No 20-16, issued by Governor Kelly, which went into effect on March 30, 2020.

In order to continue providing services, Heartland RADAC has made a few adjustments to allow us to continue working with clients by phone and telemed/video, while maintaining the social distancing requirements due to COVID – 19.   

All Assessments, Case Management, Peer/Recovery Coaching and Treatment will be performed via phone and/or video depending on the technology available. 

When you call in to the agency main number, our schedulers will ask you a series of questions to make sure you have the ability to complete an assessment.  Once scheduled,  our staff will assist you in getting connected to you based on your responses to the following questions.   

Questions re: technology will include: 

1) Do you have the ability to download an app on your computer or phone? 

2) If yes – are you willing to download the app needed to complete a service via video. 

3) Do you have an email? Are you currently able to retrieve emails? 

4) What is your contact number we can reach you? 

5) Is there an identified Voicemail, where we can leave a confidential message? 

Please call us at 913-789-0951 or 1-800-281-0029 to schedule an assessment.

  • Beautiful things grow when we work together for good.

Improve Employee Experience While Strengthening Your Community

This isn’t your dad’s workforce. Today, employees are looking for ways to enhance their employment experience and surprisingly it’s not always about the paycheck. As a matter of fact, in a 2009 survey an attractive compensation ranked ninth. What was number one? Good relationships with co-workers. A good work /life balance rated in the top five.

So why not give your employees an opportunity for both by organizing a workplace day of service.

Choice is good. If you want your staff to get involved, you need to get their buy in. Survey your employees to discover their passions. Look at your own company values or how your company could develop a tie-in to a particular nonprofit. Not only will the organization appreciate the help, but it demonstrates to the community that you care and that could lead to loyal customers.

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Giving back to the community has obvious benefits to the organization you support. But your company should receive some recognition as well. Make sure you take photos and share in your newsletter and with the media. Your clients will appreciate working with a community leader.