Frequent Questions

When calling in to schedule an appointment - why so many questions?

When you contact Heartland RADAC, our scheduling specialists will answer your questions as quickly as possible. They will also need your assistance in order to match you with the most appropriate counselor for your personal situation.

We will need to gather the following info:

1. Your Name: first, last and maiden
2. Date of Birth
3. State of Residency
4. Income information - to determine if the fee might be waived
5. Number of people in your household